Last Updated on 28th August, 2024
No Refunds.
Due to the nature of software products and services, GOEXCEL TECHNOLOGY SDN BHD. does not offer refunds for any purchased software licenses, modules, implementation services, or support packages.
Support and Maintenance
GOEXCEL TECHNOLOGY SDN BHD. provides comprehensive support and maintenance services to help you maximize the value of your software investment. Our dedicated support team is committed to resolving any issues or queries you may have.
Updates and Upgrades
GOEXCEL TECHNOLOGY SDN BHD. regularly releases updates and upgrades to its software. These updates, aimed at enhancing the software’s functionality and performance, are provided at no additional cost to our customers.
By subscribing to any software product or service from GOEXCEL TECHNOLOGY SDN BHD, you acknowledge and agree to this no-refund policy.
If you have any questions or concerns, please contact our customer support team at 62-3, Platinum Walk No 2, Jalan Langkawi, Setapak, Kuala Lumpur, 53300, Malaysia or email care@goexcel.com.my